1. Overview and definition of ethics management

1.1 General information on management and management systems

Two definitions are needed: one for the term "management" and one for the term "management system".

According to clause 3.3.3 of ISO 9000:2015, management represents the "coordinated activities to guide and direct an organization". Two notes complete this definition:

• Note 1: "Management can include the establishment of policies and objectives, and processes to achieve these objectives".

• Note 2: "In French, the term "management" is sometimes used to designate people, i.e. a person or group of people with the responsibilities and powers necessary for the management and control of an organization. When the term "management" is used in...