1. EFQM Excellence Model
1.1 What is managerial excellence?
Managerial excellence is above all a dynamic, consisting of :
periodically assess the organization's situation with regard to its strategy and all its stakeholders;
take into account the strengths and areas for improvement highlighted by the assessment;
choose the priority areas for improvement to be implemented in order to achieve maximum progress, taking into account the resources the organization can commit to them;
finally, to analyze the results obtained to feed a new assessment and a new cycle of improvements.
In a nutshell,...
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Bibliography
- (1) - EFQM - Le Modèle d'Excellence EFQM 2013 - (version française ISSN 98-90-5236-676-0 ; version originale en anglais ISSN 978-90-5236-670-8).
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