5. Our advice
Implementing a user-centered approach means being benevolent towards your future users. All ideas must be listened to and studied. Don't hesitate to build up a large enough panel from the outset, so as to be exhaustive in your creative proposals.
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Mistakes to avoid
Bibliography
ISO 9241-210, Ergonomics of human-system interaction, Part 210: Human-centered design for interactive systems
Robert DUCHAMP R., Méthodes de conception de produits nouveaux , Éd.Hermès, 1999
Donald NORMAN, The design of everyday things , The MIT Press, London
Norman D.A., Emotional Design: Why we love...
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