5. Standardization and consumer products
The difficulty of intervening a posteriori, once products are already in the hands of the end consumer, to remedy a safety defect, underlines the importance of integrating safety right from the product design stage.
Standards, which increasingly include consumer safety in their provisions, are a preventive tool in this respect. Consumer organizations and manufacturers alike can make their contribution.
5.1 Consumer benefits of standards
For consumers, standards must be as comprehensive as possible, and meet their needs by ensuring that the products concerned meet appropriate levels of quality and safety.
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For the manufacturer, the standard is also the...
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Standardization and consumer products
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Bibliography
Websites
Institut national de la consommation institutional website http://www.conso.net
60 millions de consommateurs magazine website of the Institut national de la consommation (French consumer institute) http://www.60millions-mag.com
Institut national...
Standards and norms
- Supplier-user relations – Product comparison tests – Basic principles - AFNOR NF X50-005 - 08-75
- Supplier-user relations – Comparative product test results - AFNOR NF X 50-006 NF X50-006 - 08-93
- Online consumer reviews – Principles and requirements for collecting, moderating and reporting online consumer reviews - AFNOR NF Z74-501 - 07-13
Regulations
Directive 2001/95/EC of the European Parliament and of the Council of December 3, 2001 on general product safety
Right of reply in the press: the right of reply in the press is governed by article 13 of the law of July 29, 1881 on freedom of the press.
Right of reply on the Internet: the right of reply on the Internet is governed by article 6, IV...
Directory
French consumer associations approved by the public authorities to represent consumers in public consultation bodies and to take legal action (2016)
ADEIC – Association for consumer protection, education and information http://www.adeic.fr
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