5. Conclusion

While segmenting into different types: strategic, societal, sectoral, competitive, commercial, etc., intelligence has progressively become an integral part of organizations, gradually refining its processes and modes of organization. In so doing, it has increasingly given way to information systems, which are now equipped with specialized software packages.

The many ways in which monitoring has been put into practice mean that it is now possible to provide feedback in the form of a standard approach. A wide range of software applications provide valuable support to watchers and watch managers, who can now benefit from automatic monitoring of electronic sources, as well as in-depth analysis of large volumes of documents.

This software offering is largely complemented by new, high-performance Web 2.0 services, very useful for watchers who...