Ethical aspects
Use of a virtual agent to welcome visitors to a tourist office
Research and innovation REF: IN250 V1
Ethical aspects
Use of a virtual agent to welcome visitors to a tourist office

Authors : Delphine POTDEVIN, Nicolas SABOURET, Céline CLAVEL

Publication date: August 10, 2022 | Lire en français

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4. Ethical aspects

Developing digital interfaces where animated humanoid virtual agents are endowed with both "business" and "social" skills raises important ethical questions to consider.

First of all, it is important to consider the impact of these devices on work activities. Indeed, Gamkrelidze et al report on the various issues raised by the use of digital interfaces, and more specifically artificial...

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