How can you effectively manage your customers' e-mail addresses?
Setting up a system to distribute SDSs: what features must the software contain to comply with REACh regulations?
Practical sheet REF: FIC0188 V1
How can you effectively manage your customers' e-mail addresses?
Setting up a system to distribute SDSs: what features must the software contain to comply with REACh regulations?

Author : Ronan GLOAGUEN

Publication date: July 10, 2011, Review date: October 4, 2016 | Lire en français

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2. How can you effectively manage your customers' e-mail addresses?

Database management is often a real headache. Keeping the e-mail addresses of SDS recipients up to date is essential if you are to fulfill your obligation to transmit SDSs.

You'll need to entrust this verification and tracking task to a meticulous collaborator. This person will have to ensure that :

  • the recipient's e-mail address is always valid;

  • the recipient's name is correctly spelled (pay attention to periods, accents, etc.);

  • the spelling of the e-mail server name is valid.

2.1 Tracking

Real-time monitoring of a physical or information flow.

Alternatively, under a "proof agreement"...

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