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Stéphane MATHIEU: South-West Regional Delegate, AFNOR
INTRODUCTION
The success of the ISO 9000 series of standards is well established: today, they are fully integrated into the market and business landscape. At the dawn of the third millennium, they are applied in almost 150 countries and have led to over 500,000 certifications worldwide.
Based on the reality of business practices, user needs and new market conditions, these ISO 9000, version 2000 standards are designed as powerful management tools, enabling companies to embark on the road to sustainable competitiveness.
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ISO 9000 standards, version 2000
A new family of standards: the "2000 product line
