5. What does the "user" have to do to make the software his own?

Suppliers' declarations are not enough, and it's up to users to put the product into industrial use.

What impact do changes in the software used have on ongoing studies? The entire study process may have to be adapted to the new software.

The third point of the quality approach, human resources, then appears:

• user information and training ;

• adapting controls to new working conditions;

• adapting the organization to the business and capitalizing on "business rules".