6. Conclusion

Today, the supply chain is an essential skill for many companies, because even if it is not their core business, it has a direct and considerable influence on their commercial, economic, financial and environmental performance, and therefore on the creation of sustainable value that they are able to generate and accumulate year after year.

The art of logistics is precisely the art of collaboration, not only with suppliers and customers, but also with external providers of physical logistics services, software publishers and consultants. Indeed, cross-fertilization of practices and skills is an essential key to sustainable progress that has a lasting influence on business performance.