1. Identify the nature of your documentation
First and foremost, therefore, it is useful to identify all the types of documents used in the company.
To do this, you can make an inventory according to their category.
1.1 Internal organization documents
This concept encompasses the organizational notes, objectives, flowchart, monitoring tools, procedures and instructions required to structure and facilitate the interaction or activity of each department/process in order to guarantee that customers receive a product or service that meets their needs.
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Identify the nature of your documentation
Determine the document life cycle
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