2. What are the key questions to ask when starting a Lean project?

2.1 Why improve? To achieve what? To do what?

Before taking any action, it's important to ask ourselves a number of fundamental questions. These questions help us position the framework and limits of the project. They must remain very open-ended, so as to give the process all the latitude it needs. We often start from the following premise: the French economy is being severely undermined by emerging countries, by the Asian continent, with extremely low selling prices. Our industries and service companies need to become more efficient and productive...