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Practical sheet | REF: FIC0406 V1

The principles of quality management, the foundation of the quality approach

Author: Carole PIERRON

Publication date: June 10, 2016, Review date: November 27, 2016 | Lire en français

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9. Our advice

9.1 Raise staff awareness

The principles of quality management provide a basis and a frame of reference for improving performance and achieving organizational excellence. Communicating them, explaining their content and the benefits resulting from their implementation within the company, contributes to the establishment of an effective management system.

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