6. Our advice
6.1 You will ensure that the functional analysis is carried out with the closest possible involvement of the stakeholders concerned.
External to the company :
first and foremost customers and users, but also those who know their needs (distributors, processors, end consumers in the industry, other experts);
for other life-cycle stages: manufacturers, after-sales, integrators...
And internal :
sales people, marketing managers, designers... for ;
after-sales, quality/safety/environment, maintainers... for other life phases.
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Bibliography
Expressing needs (applications of the functional approach) , AFAV, Édition AFNOR Gestion, 1989/1998
Desmesnards P. H., Réussir l'analyse des besoins , Eyrolles – Éditions d'Organisation, 2007
ToolWebsite
www.afav.eu AFAV association website – Value and management, for the development of Value methods
AFNOR standards
NF EN 1325: value analysis vocabulary
NF X50-100: functional analysis – fundamental characteristics
FD X50-101: general tools
NF X50-151: functional expression of need and CDCF
Acronym
CDCF: functional specifications
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