Practical sheet | REF: FIC0252 V1

Functional analysis: describing a need to define a solution

Author: Olaf DE HEMMER

Publication date: August 10, 2011 | Lire en français

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    1. Expressing functions

    The functions of a solution are the expected performance and the constraints it must meet. Numerous ways of expressing the functions of the solution under study have been developed, with varying degrees of sophistication:

    • ask users to answer the question "What's it for?

    • analyze documents and sales pitches ;

    • observe usage processes, by various users, and describe "what the object does";

    • collect dissatisfaction through a quality organization or after-sales service;

    • transform technical specifications into functional specifications.

    You can then carry out a systematic and exhaustive exploration of functions by conducting a lifecycle analysis of the solution under study:...

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