1. Why use forms?

1.1 Quality tool par excellence

As far back as the history of corporate quality, forms have been used to unify, codify, format and standardize the types of information used in a company's various activities.

For example, it helps the issuer of a purchase requisition or a customer's expression of need for a service to ensure that the person or department responsible for processing the requisition or implementing the service has all the information they need to carry out their work.

A form can also be used to establish evidence of activities carried out and/or results obtained, for traceability purposes for example.

The first quality systems, as well as those still in use today that use information circulating...