1. What are the requirements of ISO 9001:2015?
Requirements relating to the performance of operational activities are detailed in chapter 8 of the standard which, compared with previous versions of the standard, retains the historical requirements for quality control and quality assurance in production, with a few reorganizations and nuances added.
First of all, the chapter always deals with :
planning (chapter 8.1) to ensure process control. The focus is on determining and controlling criteria to ensure product and service conformity. This chapter makes the link with the process approach (§ 4.4), the actions taken in response to risks and opportunities (§ 6.1), the control of modifications (§ 6.3), and the control of outsourced processes (§ 8.4);
customer-related activities. This chapter is entitled "Requirements relating to...
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What are the requirements of ISO 9001:2015?
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Reference standards
ISO 9000:2015 – Quality management systems – Essential principles and vocabulary
ISO 9001:2015 – Quality management systems – Requirements
ISO/TS 9002:2016 – Quality management systems – Guidelines for the application of ISO 9001:2015
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