Overview
Read this article from a comprehensive knowledge base, updated and supplemented with articles reviewed by scientific committees.
Read the articleAUTHORS
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Cécile MALATERRE: Quality management consultant
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Jean-Luc BERSON: Systems management consultant and trainer, IRCA-certified QMS auditor
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Olec KOVALEVSKY: Consultant-trainer, manager of AVANTAGE QUALITÉ since 1997 - Consulting and training in organization, process approach and quality for companies in the private and public sectors, specializing in VSEs – SMEs - ISO 9001, MASE, ISO 14001 certification support - ISO 9001 quality system audits - ICA/AFNOR qualified auditor
INTRODUCTION
The purpose of this sheet is to present the reference system, firstly in terms of its structure and vocabulary, both of which have been updated.
In a way, this card introduces the words and topics detailed in the dedicated cards.
By shedding light on the new words in the standard, the intentions and management system model of ISO 9001:2015 are revealed element by element.
Readers concerned by the standards, whether they are in charge of a quality management system or quality coordinators within their company, will find the reference points here to facilitate :
reading the reference manual itself, as this sheet, like the others, is not intended to replace it;
identification of changes to the standard to be taken into account in the company's quality approach, if this is based on ISO 9001.
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ISO 9001 evolution: new structure, new vocabulary
What new words in ISO 9001:2015?
Reference standards
ISO 9000:2015 – Quality management systems – Essential principles and vocabulary
ISO 9001:2015 – Quality management systems – Requirements
ISO/TS 9002:2016 – Quality management systems – Guidelines for the application of ISO 9001:2015
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