Overview
Read this article from a comprehensive knowledge base, updated and supplemented with articles reviewed by scientific committees.
Read the articleAUTHORS
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Cécile MALATERRE: Quality management consultant
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Jean-Luc BERSON: Systems management consultant and trainer, IRCA-certified QMS auditor
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Olec KOVALEVSKY: Consultant-trainer, manager of AVANTAGE QUALITÉ since 1997 - Consulting and training in organization, process approach and quality for companies in the private and public sectors, specializing in VSEs – SMEs - ISO 9001, MASE, ISO 14001 certification support - ISO 9001 quality system audits - ICA/AFNOR qualified auditor
INTRODUCTION
The purpose of this fact sheet is to present the main changes in requirements relating to operations control incorporated into ISO 9001:2015. It covers the following points:
the structure of this chapter and the nuances introduced in relation to previous versions;
change management requirements ;
opportunities for your quality management system.
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Developments to be taken into account in operations management
What are the requirements of ISO 9001:2015?
Bibliography
Also in our database
Bibliography
Reference standards
ISO 9000:2015 – Quality management systems – Essential principles and vocabulary
ISO 9001:2015 – Quality management systems – Requirements
ISO/TS 9002:2016 – Quality management systems – Guidelines for the application of ISO 9001:2015
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