2. Prioritize actions and customize your quality management system
The manager of the ISO technical committee in charge of updating the ISO 9000 family of standards in 2015 suggests another way forward: adapt the provisions to your needs (personalize) and don't try to cover everything uniformly (prioritize).
In practical terms, the application of this advice presupposes that the organization has defined its quality requirements and its quality management system.
A diagnosis of the existing situation in relation to the requirements of ISO 9001:2015 enables you to find out what works and what doesn't work so well in your quality management system, to identify the difficulties faced by those involved, and to listen to any suggestions they may have.
The results of this exercise can contribute to the establishment of an evolutionary orientation that will enable us to use ISO 9001:2015...
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Prioritize actions and customize your quality management system
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ISO 9000:2015 – Quality management systems – Essential principles and vocabulary
ISO 9001:2015 – Quality management systems – Requirements
ISO/TS 9002:2016 – Quality management systems – Guidelines for the application of ISO 9001:2015
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