2. A managerial attitude at the heart of the quality system
Relational management (§ 1.2 ) is no utopia. And to contribute to its development and practice, a good managerial attitude is essential. This is part and parcel of a positive, constructive quality mindset, essential to the continuous improvement of the approach and the evolution of the quality system in place.
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A managerial attitude at the heart of the quality system
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