5. Adapting your strategy

5.1 Results presentation

Presenting the results is an important stage, and one in which it is imperative to devote the necessary time to making the data that has been collected and the conclusions that have been drawn fully understandable.

This document is the starting point for the operational approach. The working group should therefore ask the diagnostician to clarify any points that have not been understood, at a working meeting for example.

A document summarizing the results is drawn up, generally containing :

• the methodology used (scoring, interviews, etc.) ;

• performance according to seven central questions;

• performance...