1. The basics
Whether we're talking about the development of e-commerce, changes in the economic environment or the convergence of information processing and communications technologies brought about by the Internet, everything is driving companies to undertake flexible and continuous transformations of their business processes, their organizational structure and the technologies they use.
When markets change, when organizations change, when rules change, business processes must change. As a consequence of these transformations, information systems (IS) evolve. New functionalities appear.
As a result of the convergence of centralized systems dedicated to transaction processing and personal systems dedicated to individual productivity, a new class of information systems is emerging: workflow systems: the tools for "smooth" corporate change.
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The basics
Functions and examples
Bibliography
References
Theses
- - Le catalogue du système universitaire de documentation peut être consulté en ligne : http://www.sudoc.abes.fr
- TANRIVERDIEVA (K.) - Étude et faisabilité du projet de valorisation de la littérature grise de la...
Standardization
- Information Technology – Open Systems Interconnection (OSI) – (Series of standards for X.500 directories and X.509 certificates.) - ISO/CEI 9594-1 à 9594-9 - 12-2001
Organizations
Workflow Management Coalition (WfMC) http://www.wfmc.org
Object Management Group (OMG) http://www.omg.org
Document Management Alliance (DMA) http://dmatech.info
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