2. Innovations
2.1 New family of standards: the "2000 product line
The current collection of the ISO 9000 family is built around some twenty normative texts.
A mapping of these standards (figure 2 ) classifies them into the following four categories:
roadmaps", with ISO 8402 on terminology and ISO 9000-1 on quality concepts;
quality management recommendations with the ISO 9004 series of standards;
quality assurance models, ISO 9001, ISO 9002 and ISO 9003, as a basis for third-party certification;
ISO 1000X series tool...
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Innovations
Change analysis
Bibliography
References
- (1) - - Étude Mobil pour l'ISO www.iso.ch/infoe/8thcyclesurvey.pdf
- (2) - PÉRIGORD (M.) - Les parcours de la qualité. - AFNOR 1992.
Works
Thesis
- - http://www.sudoc.abes.fr
- PENE (M.) - De l'assurance qualité à l'excellence (normes ISO 9000 version 2000 et référentiel B.P.F.). - Grenoble 1 (2000).
Organizations
Association française de normalisation AFNOR.
hptt:// www.afnor.fr
International Standardization Organization ISO.
hptt:// www.iso.ch
British Standards Institution BSI.
hptt://bsonline.techindex.co.uk...
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