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Article | REF: RE207 V1

Quality management in public research

Authors: Henri VALEINS, Alain RIVET, Christine LÉONARD, Rémy VIALLA

Publication date: July 10, 2011 | Lire en français

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    Overview

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    AUTHORS

    • Henri VALEINS: Quality Manager, Centre for Magnetic Resonance of Biological Systems, CNRS, Bordeaux Segalen University

    • Alain RIVET: Quality Manager – Information System, Centre de recherches sur les macromolécules végétales (CERMAV), CNRS, Grenoble

    • Christine LÉONARD: Quality Manager, Geology and Management of Mineral and Energy Resources Laboratory (G2R), CNRS, Nancy University

    • Rémy VIALLA: Member of the L2C Quality Unit, Charles Coulomb Laboratory, CNRS, Sciences et Techniques du Languedoc University, Montpellier

     INTRODUCTION

    The authors are all members of the steering committee of the Démarche qualité en recherche network supported by the Mission ressources et compétences technologiques (UPS 2274 of the CNRS).

    Summary

    While the quality approach is a concept that has been formalized in industry since the early 20th century, its deployment in public research is more recent. Its implementation in the research environment is highly specific, as demonstrated by a number of initiatives carried out in recent years by various organizations. It generally responds to scientific, economic and financial challenges... The specificities of the research sector can be both a hindrance and a driving force.

    Abstract

    If the quality approach is a concept that was formalized since the beginning of the twentieth century in the industry, its deployment in public research is more recent. Its implementation in the research community is very specific as shown by different actions led in recent years in different organizations. It usually responds to different challenges (scientific, economic, financial...). The specificities of the research should stop its deployment but also promote it.

    Keywords

    public research, quality approach, ISO 9001.

    Keywords

    public research, quality, ISO 9001.

    Key points

    Field: Quality approach, Public research

    Degree of technology diffusion: Emergence | Growth | Maturity

    Technologies involved :

    Areas of application: Public research

    Main French players: AFNOR and all public research organizations

    Competitive clusters :

    Competence centers: QuaRES, QeR networks

    Manufacturers :

    Other players worldwide: ISO – International Organization for Standardization

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