3. What are the main drivers of BPM?
3.1 Aligning and differentiating processes
ToolThe first and perhaps most significant driver is strategic process alignment. The aim (see BPM Lifecycle (Tool BPM lifecycle )) is to put corporate strategy into action, in terms of value propositions for customers (product/customer pairs).
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What are the main drivers of BPM?
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Bibliography
Guide du management par les processus – BPM CBOK® V4 – ABPMP International - AFNOR, Éditions 2021
Fundamentals of Business Process Management – SPRINGER Second Edition, 2018
The Complete Business Process Handbook Body of Knowledge from Process Modeling to BPM – LEADing Practice ApS – Editor Elsevier, 2015
Le reengineering: réinventer l'entreprise...
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Reference standards
ISO/IEC 19510:2013 – Information Technology - Object Management Group Business Process Model and Notation
NF EN ISO 9000:2015 – Quality management systems – Essential principles and vocabulary, October 2015 edition
NF EN ISO 9001:2015 – Quality management systems – requirements, October 2015 edition
FD X50-176 – Management tools. Process management,...
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