6. Mistakes to avoid
6.1 Don't try to respond point by point to diffuse requirements
You may be tempted to respond point by point to the new requirements and concepts illustrated in this sheet.
More generally, we invite you to use the opportunities suggested by the standard to reinvest and develop, if necessary, the human dimension in your quality management system, so as to support participation, encourage exchanges and develop the dynamic of improvement within the company, in all its possible forms.
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Reference standards
ISO 9000:2015 – Quality management systems – Essential principles and vocabulary
ISO 9001:2015 – Quality management systems – Requirements
ISO/TS 9002:2016 – Quality management systems – Guidelines for the application of ISO 9001:2015
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