Mistakes to avoid
Implement indicators and dashboards
Practical sheet REF: FIC0342 V1
Mistakes to avoid
Implement indicators and dashboards

Author : Jérémy CICERO

Publication date: September 10, 2011, Review date: November 27, 2016 | Lire en français

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4. Mistakes to avoid

4.1 Beware of the perverse effects of productivity measurement

The implementation of indicators must be balanced. In other words, the scope of measurement should not be limited to productivity-related aspects. Remember to monitor qualitative aspects, too, so as not to demotivate teams.

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4.2 Act on indicator results

The purpose of indicators is to set the company on the road to improvement. If objectives are not being met, it is imperative to take action and undertake the necessary improvement...

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