Overview
Read this article from a comprehensive knowledge base, updated and supplemented with articles reviewed by scientific committees.
Read the articleAUTHOR
-
Jérémy CICERO: Consultant, trainer, ICA auditor, Qualipole Languedoc-Roussillon
INTRODUCTION
You need to implement indicators to monitor the efficiency of your processes, and build a summary dashboard of key indicators.
The indicator system must be implemented methodically in several stages:
identification ;
DESIGN ;
implementation ;
operation ;
review and improvement.
The dashboard must be designed to highlight the coherence between quality objectives and the company's strategic orientations. It must also identify the level of performance of each process in the system.
The Ultimate Scientific and Technical Reference
This article is included in
Quality manager
This offer includes:
Knowledge Base
Updated and enriched with articles validated by our scientific committees
Services
A set of exclusive tools to complement the resources
Practical Path
Operational and didactic, to guarantee the acquisition of transversal skills
Doc & Quiz
Interactive articles with quizzes, for constructive reading
Implement indicators and dashboards
Implement the indicator system
Bibliography
Also in our database
Downloadable tools
ToolIndicator design matrix (Tool ...
Reference standards
ISO 9001:2008 – Chapter 8 Measurement, analysis and improvement
FD X 50-171 – Indicators and dashboards
The Ultimate Scientific and Technical Reference
