Set up support systems for reporting anomalies

How does the implementation of your management systems work? Are they in line with your company's strategy? How well do you capture customer complaints? Are there recurring malfunctions on your production lines? In your departments? With your external partners? How do ideas for improvement emerge? Do you have all the information you need to analyze problems?

So many questions that make you realize that information linked to the emergence, analysis and resolution of anomalies needs to be available and shared, which is not a matter of course...

Don't be discouraged: there are a number of solutions that will enable you to harness the information you need, depending on your corporate culture, available resources and anomaly management requirements.

This fact sheet will guide you in your efforts to relieve your company of the burden, in particular by relying on the specialized tools available on the market.