5. Our advice
5.1 Think of your readers!
The audit report is distributed to different sectors and hierarchical levels. Not all recipients will be as passionate about auditing as you are, nor will they be experts in the field! They will therefore appreciate your choice of simple but precise vocabulary, and a presentation that allows several levels of reading: at a glance (conclusions only) or in depth (details of findings).
SCROLL TO TOP5.2 Vary your findings
It's rare for an audit to reveal only strengths or non-conformities....
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Reference standards
ISO 9000:2015 – Quality management systems – Essential principles and vocabulary
ISO 9001:2015 – Quality management systems – Requirements
ISO 19011:2018 – Guidelines for auditing management systems
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