9. Glossary

Business case

A term used to describe the body of information that justifies the initiation, development, or termination of a project. It answers the question “Why undertake the project?” and is updated at key points in the project’s development.

Client

The person or entity that commissions the project and benefits from its results upon completion.

Components or themes

Eight components/themes influence processes and their management in various ways. Their application will be tailored to the specific types and circumstances of each project.

Suppliers

The group of stakeholders who provide the resources necessary for the project—including human resources and expertise, physical supplies, and services—to be created by...