Analyze malfunctions in the project team

Your projects keep running into problems, yet you've mastered the technique. The reasons are not so much technical as managerial, human and contextual.

In this sheet, we propose a method for analyzing dysfunctions in decision-making to help you :

• identify the skills needed to carry out an action ;

• formalize choice criteria in the process of selecting a player for a project;

• choose an actor to perform an action ;

• analyze malfunctions in terms of knowledge, know-how and interpersonal skills.

A case study illustrates the application of the method (see step 4). This example shows how, based on an analysis of dysfunctions in a company's decision-making process, recommendations can be drawn up for the implementation of a project-based organization.