5. Mistakes to avoid
Failing to channel design modification requests will have an impact on your drive to improve your products. The number of requests will fall sharply over time, because your customers are not sufficiently followed up. You need to keep them informed of the status of their requests: requests taken into account, release date of new products.
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Mistakes to avoid
Bibliography
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Regulations
ISO 9001 : 2008 paragraph 7.3 "Design and development".
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