1. Create a framework for a coaching-style discussion

1.1 Check whether the situation is suitable for the coaching approach

Coaching-type questions are not suitable for all team member problems. Indeed, some problems that arise during the course of a project are, for example, of a purely technical nature, and only require the intervention of someone more experienced. In this case, it's not a question of coaching, but of consulting.

On the other hand, there are situations where the hierarchical relationship between the project manager and the team member makes it impossible to coach the latter. This is the case when there are problems relating to understanding the roles, mission and values associated with the work to be carried out. Indeed, it would be hard to imagine the project manager asking questions on these...