Define information needs, collect project-related information and share it with target audiences

Defining the needs of stakeholders and then gathering the information corresponds to the "accountability" process in a project context.

It is therefore necessary to :

• identify your target audience and determine to whom you are accountable (internal, external to the project, to the company);

• know what information the target needs, know what you want them to know;

• identify reliable sources of information and qualify new sources;

• collect information efficiently ;

• prepare to use the information ;

• then communicate the project information in a structured way, adapted to the audience.

This fact sheet gives you practical details on how to implement this process with lasting effectiveness, enabling you to achieve the communication objective with a minimum of energy and resources.

The communication tools presented will enable project managers to keep their teams, customers and management informed of project progress.