8. Mistakes to avoid
Don't focus solely on the collection phases or on the type of monitoring you're best at.
Don't have the qualitative analysis carried out by an internal resource already too involved in the processes.
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Deschamps Ch., Moinet N., La boîte à outils de l'Intelligence économique , Dunod, 2011
Meho L. I.,Yang K., "Impact of Data Sources on Citation Counts and Rankings of LIS Faculty: Web of Science vs. Scopus and Google Scholar", Journal of the American Society for Information Science and Technology , vol. 58, no. 13, 2007, pp. 2105-2125, available online at
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