3. Test the available sources of the monitoring solution
This is an essential point. The sources available for purchasing or renting the monitoring solution will condition the monitoring coverage.
Monitoring solutions work in several different ways for coverage, which can be complementary. They allow you to add your own sources. They also :
crawl and monitor source packages that are integrated into the solution or sold as add-ons;
integrate external service providers who supply information feeds on Twitter, forums, blogs and news sites, for example.
In such cases, it can be difficult, if not impossible, to know at the end of the day whether the sources you are particularly interested in are being taken into account and monitored. You'll need to carry...
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Test the available sources of the monitoring solution
Check the collection functions of monitoring solutions
Bibliography
Also in our database
Bibliography
Devaux V., Vidal S., Méthodologie d'évaluation d'outils de veille , 2006. Available online from INIST – CNRS http://outils.veille.inist.fr/methodologie_evaluation_inist_2.pdf
Inter-Ligere, Bondu J., Benchmark des plateformes de veille. Choisir son outil ,...
Websites
Journal du Net See Dominique Filippone's article "Les plateformes de veille s'émancipent des contenus statiques" (JDN > Web Tech > Entreprises) for a comparison of the main intelligence offerings.
http://www.digimind.fr/ See also: e-reputation monitoring...
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