Mistakes to avoid
Build up and observe in situ a panel of representative users
Practical sheet REF: FIC0231 V1
Mistakes to avoid
Build up and observe in situ a panel of representative users

Author : Stéphanie MINEL

Publication date: September 10, 2011 | Lire en français

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8. Mistakes to avoid

  • You're not a representative user.

  • You are not judged, only the match between the system, performance objectives and user capabilities.

  • No, it's not the user's fault, no, he hasn't understood a thing!

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