2. Identify the needs and objective of the change in use
Let's take the example of a surgeon with an idea for improving an operating procedure, for which he needs a new instrument. Start by understanding and formalizing his needs. To do this, it's important to plan an observation of the current situation, in this case a surgical operation. The observation preparation tool (Tool Observation preparation tool ) describes in detail the steps involved in preparing such an observation.
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Identify the needs and objective of the change in use
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