Overview
Read this article from a comprehensive knowledge base, updated and supplemented with articles reviewed by scientific committees.
Read the articleAUTHOR
-
Benoît BOUDIER: Head of Quality and Metrology, Aisne Departmental Laboratory for Analysis and Research – LDAR, LAON (02), France
INTRODUCTION
Organizations wishing to implement a quality management system must pay particular attention to the non-conformity management process. Calibration and testing laboratories are no exception to the rule when it comes to implementing an accreditation process.
This management of non-conformities must include the means to identify deviations and non-compliant situations, as well as the tools to correct their consequences, prevent their recurrence and thus continuously improve the quality of the services provided.
The aim of this sheet is to present the requirements that laboratories have to meet in terms of identifying and dealing with non-conformities, and also to show how these non-conformities should lead to improvements in the quality management system.
The different types of non-conformity that a laboratory may encounter will be presented, along with the methodological tools that can be used to manage them.
The Ultimate Scientific and Technical Reference
This article is included in
Laboratory quality and safety procedures
This offer includes:
Knowledge Base
Updated and enriched with articles validated by our scientific committees
Services
A set of exclusive tools to complement the resources
Practical Path
Operational and didactic, to guarantee the acquisition of transversal skills
Doc & Quiz
Interactive articles with quizzes, for constructive reading
Non-conformity management
What does ISO/IEC 1025 say about non-conformities?
Bibliography
Also in our database
Bibliography
FMEA methodology, 5 reasons in the IT bibliography
The Ultimate Scientific and Technical Reference
