3. What application opportunities are there?
3.1 Reinforcing the credibility of the quality management system
ISO 9001:2015 is more demanding when it comes to defining the quality management system, its scope of application and the possibilities for excluding requirements, forcing companies to be more thoughtful and rigorous in their choices.
The factors to be taken into consideration are clearly defined, such as the products and services the company wishes to promote, its external and internal context, and the expectations of interested parties.
The result should be quality approaches that are closer to business reality, and more focused on the company's essential results from the point of view of customers and other relevant stakeholders.
The effect sought...
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Bibliography
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Reference standards
ISO 9000:2015 – Quality management systems – Essential principles and vocabulary
ISO 9001:2015 – Quality management systems – Requirements
ISO/TS 9002:2016 – Quality management systems – Guidelines for the application of ISO 9001:2015
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