Preparing for an accident: crisis management plan

You manage chemical products on your sites. The use, storage and handling of these products present risks that could lead to an accident. You'd like to know how to prepare for this type of event.

It's not always possible to anticipate certain types of crisis, which can have far-reaching consequences for the company, such as loss of know-how, major financial impact, loss of markets, loss of credibility, damage to image, etc. When a crisis occurs, you need to be able to react very quickly. Your ability to react and the effectiveness of your actions are directly linked to your degree of preparation. This fact sheet will help you to be better prepared to manage crisis situations, by answering the following questions in particular:

• How do you draw up a crisis management manual?

• What are the risks of a crisis for my company and what are the possible consequences?

• How do you manage these risks?

This fact sheet gives you a few pointers to help you draw up your crisis management plan.