1. A new family of standards: the "2000 product line
To make the standards more accessible to companies, the new ISO 9000 series consists of four basic standards:
ISO 9000: Quality management systems – Essential principles and vocabulary (December 15, 2000) ;
ISO 9004: Quality management systems – Guidelines for performance improvement (December 15, 2000) ;
ISO 9001: Quality management systems – Requirements (December 15, 2000) ;
ISO 19011: Auditing quality and environmental management systems (3rd quarter 2002).
These four standards are articulated according to the logic of continuous improvement defined by the PDCA principle:
P (plan): I understand the principles of a management system and the terminology before...
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A new family of standards: the "2000 product line
A new concept: the coherent pairing of ISO 9001 and ISO 9004 standards
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