Should we conduct a satisfaction survey?
Setting up a facility management process in a company
Practical sheet REF: FIC1804 V2
Should we conduct a satisfaction survey?
Setting up a facility management process in a company

Author : Léon NOUINDE

Publication date: May 10, 2026 | Lire en français

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5. Should we conduct a satisfaction survey?

Since one of the goals of these initiatives is to address employees’ needs so that they feel more integrated into the company, it makes sense to consult with them periodically to gather their feedback on the initiatives implemented and the results achieved. A satisfaction survey should therefore be conducted, which involves several steps.

5.1 Draft the satisfaction survey

Drafting the right questions is a key factor in the survey's success.

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5.2 Administer the questionnaire

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