1. Determine the frequency and severity of risks
Risks were identified by taking into account the control elements of your processes (see Analyzing the risks associated with your processes
For each risk, ask yourself the following questions.
1.1 How often might a failure occur?
Use the following criteria to assess frequency of occurrence:
1 = never ;
3 = occasionally ;
...
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Determine the frequency and severity of risks
Calculate criticality
ToolReference standards
ISO 9000 "Quality management systems. Essential principles and vocabulary".
ISO 9004 "Managing the sustainable performance of an organization. Quality management approach".
ISO 9001 "Quality management systems" – Requirements
ISO 31000 "Risk management" — Guidelines
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