4. Mistakes to avoid
4.1 Don't overload your communication
Too much communication kills communication. Go straight to the point, banish information and results that add little value. Your other leitmotiv: moderation!
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Mistakes to avoid
Bibliography
BRUNE (F.) - La dépolitisation par le langage, Ces mots qui font accepter l'inacceptable, May 1995, Le Monde diplomatique
Reference standard
ISO 9001:2015 standard
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