Practical sheet | REF: FIC0371 V1

Explain how improvement is implemented

Author: Pascal WEBER

Publication date: September 10, 2011 | Lire en français

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AUTHOR

  • Pascal WEBER: Organization, Quality and Information System Consultant

 INTRODUCTION

You need to implement continuous improvement within your quality management system. You need to explain this to all your staff:

  • What is the principle of enhancement?

  • What are the methodologies for improvement?

  • What is the link between improvement and measurement?

  • What are the three levels of contribution: quality policy, processes, human resources?

  • What messages should be passed on to staff, management and executives?

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Explain how improvement is implemented