Overview
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Pascal WEBER: Organization, Quality and Information System Consultant
INTRODUCTION
You need to implement continuous improvement within your quality management system. You need to explain this to all your staff:
What is the principle of enhancement?
What are the methodologies for improvement?
What is the link between improvement and measurement?
What are the three levels of contribution: quality policy, processes, human resources?
What messages should be passed on to staff, management and executives?
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Explain how improvement is implemented
Bibliography
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Reference standards
ISO 9001:2008 - Paragraph 0.2 "Process approach
ISO 9001:2008 - Paragraph 5.4.1 "Quality objectives
ISO 9001:2008 - Paragraph 5.6 "Management review".
ISO 9001:2008 - Paragraph 6.2.2 d) "Competence, training and awareness".
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