1. Identify outsourced processes

An outsourced process is one that is necessary for the realization of the product or service, has an impact on product conformity and whose control you decide to entrust to a party outside your company or your certified scope.

External part means :

• a supplier in its own right, totally independent of your company (e.g. subcontractors, inspection bodies, central purchasing bodies, etc.);

• a company entity outside the scope of certification (e.g. subsidiary of a group to which you belong; company department outside the scope of certification; support services provided by the group to which you belong, such as human resources, IT, purchasing, maintenance, etc.). ).

Identifying outsourced processes is not always easy. Let's take a look at a few examples...