5. Our advice
5.1 Involve your management team
The Deming approach places particular emphasis on the role of management. Your management team needs to be aware of this role, and trained in it, as well as in the use of a minimum of statistical techniques.
SCROLL TO TOP5.2 Beware of resistance to change
Deming's ideas still fly in the face of many beliefs and preconceptions.
Deming refused to visit a company if the manager wasn't present at the interview, because he knew that without the manager's...
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Bibliography
Deming, Hors de la Crise , Éditions Economica
Deming, Du nouveau en économie , Éditions Economica
Gogue, Jean-Marie, Le Paradigme de la qualité , Éditions Economica
Websites
Website of the French Association Edwards Deming. This site offers a biography of Deming, as well as a series of free resources on Deming: a selection of articles, e-books, statistical software, etc.
Deming Foundation website...
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